Cookie Policy

Strictly necessary

These make the site work. They are not used for tracking and cannot be switched off.

jossie_session

Set only when a member of staff signs in to the administration area. It keeps them signed in and is removed when they sign out. It cannot be read by JavaScript and is never set for ordinary visitors.

jossie_cookie_consent

Remembers whether you accepted or declined analytics cookies, so we do not ask on every page. Stored in your browser for twelve months.

Analytics — only with your consent

These do not load at all unless you accept. Declining costs you nothing; the site behaves identically.

Google Analytics 4

Sets cookies beginning _ga to count visits and understand which pages are useful. Data is processed by Google.

Microsoft Clarity

Records anonymised interaction patterns — where people click and how far they scroll — so we can see where the site confuses people. Data is processed by Microsoft.

Chat widget

The chat widget is provided by Chatbase and may set its own storage in your browser to keep a conversation going. If you never open the chat, you never interact with it.

Changing your mind

Use the "Cookie settings" link in the footer to change your choice at any time. You can also delete cookies through your browser settings — every major browser lets you view and remove them, and block them entirely if you prefer.

Blocking strictly necessary cookies may stop parts of the site working. Blocking analytics cookies will not.